Advice and tips on how to go online with your own online ordering and receive more direct orders
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Getting someone through your doors is great, but bringing them back is where the magic happens.
For restaurants, a first visit is a win. But it’s the second visit that sets the foundation for real loyalty. Here's the truth: in today’s crowded market, one-time diners can forget you as quickly as they found you. Unless you act fast.
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It’s happened to all of us.
You open a restaurant’s ordering app, just looking for a quick lunch. But 15 minutes and a dessert later, you’ve spent more than planned, and you’re still excited for the meal to arrive.
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Loyalty isn’t built on discounts alone — it’s built on connection. In a market where diners have more options than ever, restaurants that stay top-of-mind are the ones that go beyond the meal and deliver ongoing value. A well-executed loyalty program — especially when embedded in your own branded app — turns occasional visits into consistent revenue by rewarding customers in ways that feel personal and effortless.
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Most restaurant businesses rely on third-party delivery platforms for convenience and visibility, but these platforms often charge commission fees as high as 30% per order, significantly cutting into profits. In the competitive world of food and beverage, profitability hinges on keeping costs low while maintaining excellent service, which makes these high fees especially damaging. Let’s uncover the true financial and operational impact of commission-based systems and how switching to a 0% commission model can put you back in control.
In today’s fast-paced digital world, restaurants must meet their customers where they are: online. While third-party delivery platforms offer convenience, they often come with significant drawbacks, such as high commission fees and limited control over your brand’s identity. A branded online ordering system solves these challenges, enabling restaurants to take charge of their digital presence and drive growth. From boosting sales and improving customer loyalty to streamlining operations, implementing a branded solution is essential for staying competitive in the modern F&B landscape.
