Advice and tips on how to go online with your own online ordering and receive more direct orders

Customer satisfaction

Customer Experience

how-to-turn-first-time-diners-into-loyal-customers

How to Turn First-Time Diners Into Loyal Customers

Getting someone through your doors is great, but bringing them back is where the magic happens.
For restaurants, a first visit is a win. But it’s the second visit that sets the foundation for real loyalty. Here's the truth: in today’s crowded market, one-time diners can forget you as quickly as they found you. Unless you act fast.

the-psychology-of-online-ordering-insights-and-tips-for-restaurants-to-boost-sales

Customer Experience

The Psychology of Online Ordering: Insights and Tips for Restaurants to Boost Sales

It’s happened to all of us.
You open a restaurant’s ordering app, just looking for a quick lunch. But 15 minutes and a dessert later, you’ve spent more than planned, and you’re still excited for the meal to arrive.

Customer Experience

Take Back Control: How Restaurants in 2025 Are Owning Their Customers

Imagine this: your restaurant is buzzing with orders, but who really owns the customers fueling that growth? For too many restaurants, third-party delivery apps have all the control. They get the data. They build loyalty. All while taking a hefty cut of your profits.

Loyalty Program For Restaurants: Boost Sales & Retention With A Branded App

Loyalty isn’t built on discounts alone — it’s built on connection. In a market where diners have more options than ever, restaurants that stay top-of-mind are the ones that go beyond the meal and deliver ongoing value. A well-executed loyalty program — especially when embedded in your own branded app — turns occasional visits into consistent revenue by rewarding customers in ways that feel personal and effortless.

Customer satisfaction

Trends and insights

How Smart Restaurants in Saudi Arabia Win Ramadan: 10 Strategies for Maximum Sales

Ramadan is one of the most profitable times of the year for restaurants in Saudi Arabia—but only for those who know how to manage the surge in demand. While some restaurants struggle with slow service, delivery delays, and missed revenue opportunities, others maximize their sales and customer retention with the right approach.

boost-your-sales-this-ramadan-–-10-expert-tips-for-restaurants

Customer satisfaction

Boost Your Sales This Ramadan – 10 Expert Tips for Restaurants

Ramadan is one of the busiest seasons for restaurants in Saudi Arabia, bringing a surge in orders and higher customer demand. With the right strategies, you can maximize sales, attract new customers, and build long-term loyalty during this special time.

more-profit-less-commission-the-smart-way-for-saudi-restaurants-to-reduce-aggregator-dependence

More Profit, Less Commission: The Smart Way for Saudi Restaurants to Reduce Aggregator Dependence

Saudi Arabia’s food industry is booming, but with rising operational costs and high aggregator commissions, many restaurants are seeing profit margins shrink. Platforms like Jahez, HungerStation, and The Chefz offer convenience and customer reach, but their steep commission fees—often up to 30% per order—limit long-term sustainability.

how-to-reduce-high-commission-fees-and-keep-more-profits-in-your-restaurant

How to Reduce High Commission Fees and Keep More Profits in Your Restaurant

Most restaurant businesses rely on third-party delivery platforms for convenience and visibility, but these platforms often charge commission fees as high as 30% per order, significantly cutting into profits. In the competitive world of food and beverage, profitability hinges on keeping costs low while maintaining excellent service, which makes these high fees especially damaging. Let’s uncover the true financial and operational impact of commission-based systems and how switching to a 0% commission model can put you back in control.

why-your-restaurant-needs-a-branded-online-ordering-system

Trends and insights

Why Your Restaurant Needs a Branded Online Ordering System

In today’s fast-paced digital world, restaurants must meet their customers where they are: online. While third-party delivery platforms offer convenience, they often come with significant drawbacks, such as high commission fees and limited control over your brand’s identity. A branded online ordering system solves these challenges, enabling restaurants to take charge of their digital presence and drive growth. From boosting sales and improving customer loyalty to streamlining operations, implementing a branded solution is essential for staying competitive in the modern F&B landscape.