Saudi Arabia Restaurant Tech - Digital Menus & More

2. Saudi Consumers Are Among the Most Digitally Connected in the World

With over 99% internet penetration and 94% of the population on social media, Saudi consumers are highly connected. Mobile-first behavior dominates daily life—including how people order food, pay, and engage with brands.

In 2025, customers expect fast, intuitive experiences—whether they’re ordering from an app, scanning a QR code, or earning loyalty points online. Restaurants that don’t offer seamless digital ordering risk losing relevance among a mobile-first audience.

3. Cashless Payments Are Becoming the Norm

Cash is fading quickly in Saudi Arabia. POS and online transactions are booming, with restaurants being one of the top sectors for cashless spending. In fact, many customers now prefer contactless payment options like Apple Pay, Google Pay, or Mada Pay.

To keep up, restaurants are investing in secure, integrated digital payment systems that reduce friction and speed up service. Whether in-store or online, being able to offer a full cashless journey is now a basic customer expectation.

4. Aggregator Fees Are Squeezing Margins

Food delivery apps like Talabat, HungerStation, and Jahez helped restaurants stay afloat during the pandemic—but their high commission fees (often 20–30% or more per order) have become unsustainable for many operators.

This has led restaurants to invest in branded ordering systems (like their own apps or websites) that let them:

• Keep 100% of the revenue
• Own customer data
• Run loyalty programs directly
• Create custom promotions

Owning the digital channel means keeping your margins—and your customer relationships—intact.

5. Data and Insights Drive Smarter Decisions

Restaurants that operate with digital tools have a big advantage: data. By tracking order patterns, peak hours, and customer behavior, restaurants can:

• Optimize their menus
• Personalize offers
• Reduce waste and improve inventory planning

With smart dashboards and CRM tools, digital infrastructure turns guesswork into strategy. Instead of reacting, restaurants can plan and grow based on real insights.

6. QR Menus and In-Store Tech Improve Efficiency

Inside the dining room, digital infrastructure is also making an impact. QR code menus, table ordering, and scan-to-pay options reduce wait times, improve service accuracy, and reduce pressure on staff.

These tools are especially helpful for busy periods (like Ramadan or national holidays), where managing high customer flow efficiently can make or break the shift.

7. Loyalty Programs Work Better Digitally

In Saudi Arabia, customer loyalty matters—and digital platforms make it easier to reward regulars in meaningful ways. From points-based systems to referral rewards, tech-enabled loyalty programs help restaurants:

• Drive repeat orders
• Personalize incentives
• Automate outreach (like birthday rewards or “we miss you” promos)

Integrated loyalty tools are now a top reason why restaurants switch to a branded app or web solution over relying on third-party platforms.

8. The Ecosystem Is Ready—and Growing

From local POS providers to global tech integrations, Saudi Arabia now has a maturing ecosystem for restaurant technology. Government-backed programs like the Digital Government Authority and initiatives under Vision 2030 are also incentivizing small and mid-sized businesses to digitize.

Whether you're a single-location café or part of a growing chain, the tools are there to scale—and customers are ready for it.

9. Smart Tourism and Hospitality Require Smart Restaurants

With Saudi Arabia aiming for 150 million annual visitors by 2030, the hospitality sector—including restaurants—is preparing to meet global expectations. That means digitizing menus, integrating multilingual support, enabling online reservations, and offering mobile-first experiences for both locals and tourists.

Investing in digital infrastructure isn’t just for tech-driven brands—it’s a way to meet the needs of a more diverse and global customer base.

10. The Market Opportunity is Massive

The Saudi online food ordering market alone is projected to triple from $2.5 billion in 2023 to nearly $8 billion by 2029. And the overall restaurant industry is expected to double in value by 2033. That kind of growth simply can’t happen without digital infrastructure to support it.

Restaurants that adopt smart systems now—whether for ordering, payments, loyalty, or operations—are setting themselves up to scale efficiently and capture a bigger piece of the market.

The Smart Way Forward for Restaurants in Saudi Arabia

Digital transformation isn’t just shaping the future of Saudi Arabia—it’s reshaping how restaurants operate, grow, and connect with customers.

At Weevi, we help restaurants of all sizes build the systems they need to grow smarter—from branded ordering apps and QR menus to loyalty tools and payment integrations. Whether you’re just starting out or scaling across locations, Weevi offers the technology and support to future-proof your business and exceed customer expectations in a fast-changing market.

If you're ready to modernize your operations and grow without limitations,Weevi is your partner in building the restaurant of tomorrow.