Advice and tips on how to go online with your own online ordering and receive more direct orders

Gen Z isn’t the next generation of restaurant guests. They're already shaping your bottom line.
They expect things fast, personalized, and seamless. And if you don’t deliver? They’ll move on, just as fast.

It’s happened to all of us.
You open a restaurant’s ordering app, just looking for a quick lunch. But 15 minutes and a dessert later, you’ve spent more than planned, and you’re still excited for the meal to arrive.

Running a restaurant is like orchestrating a symphony during a busy dinner service. Every decision, from the menu layout to staffing, has to hit the right note. But in today’s rapidly evolving industry, relying solely on intuition is like trying to play without sheet music. Shifting customer habits, rising competition, and operational hurdles can easily throw you off tempo.

If you run a busy restaurant, turning tables faster means more sales. But do it the wrong way, and you risk making customers feel rushed or unwelcome. The real challenge? Serving more people in less time—without compromising the experience.

Imagine this: your restaurant is buzzing with orders, but who really owns the customers fueling that growth? For too many restaurants, third-party delivery apps have all the control. They get the data. They build loyalty. All while taking a hefty cut of your profits.

Push notifications are the secret weapon most restaurants are underusing.
Think about it: your customers are already glued to their phones. A short, well-placed message can remind a customer to reorder, try a new dish, or grab a flash deal—all with almost no effort from your side.

In today’s crowded market, food alone isn’t enough to win customer loyalty. Diners are drawn to brands that feel easy, thoughtful, and consistent—online and offline. From how quickly they can place an order to how your menu is presented, every moment shapes their perception.

When it comes to growing your restaurant’s revenue, success doesn’t always come from attracting more customers—it often comes from making every order count. That’s where Average Order Value (AOV) becomes one of the most important metrics in your business.

Opening up delivery is easy. Running it profitably? That’s the real challenge.
High fees, slow service, lost orders, unhappy customers—many restaurants jump into delivery without a plan and end up losing more than they gain. But with the right strategy and systems in place, delivery can become one of your most reliable growth channels.

Today’s diners want options—and they want them fast. Whether it’s a busy parent on the school run or a professional grabbing dinner on the go, convenience is key. That’s why more restaurants are adding car collection (also known as curbside pickup) as a core part of their service.

The restaurant industry is shifting toward smarter, branded digital solutions—and customers are leading the way. With food delivery, table-side QR menus, and mobile ordering now part of everyday dining, having a presence on third-party platforms is no longer enough. What today’s customers really want is a seamless, branded restaurant app that makes ordering faster, easier, and more rewarding—whether they’re dining in, picking up, or ordering from home.

Dine-in is going digital — and menus are leading the way.
QR code menus surged in popularity during the pandemic, but they’ve proven to be more than a short-term fix. Today, they’re a permanent upgrade to the dine-in experience — helping restaurants streamline service, reduce costs, and better meet modern customer expectations. From the Middle East to global markets, restaurant owners are adopting digital menus to run smarter, more profitable operations.

Imagine a customer craving their favorite meal from your restaurant. They search for an easy way to order online but find no direct option—just aggregator platforms with high fees or outdated phone-ordering methods. Instead of waiting, they opt for a competitor that offers a seamless digital experience.

The way people order food has changed dramatically in recent years. While dining out remains an enjoyable experience, convenience, speed, and flexibility have made online ordering the preferred choice for many customers worldwide. Today, customers expect frictionless digital experiences, personalized recommendations, and fast, reliable service—all of which have reshaped the food industry.

Imagine running a restaurant where you’ve reduced operational costs, boosted efficiency, and empowered your customers to have a seamless dining experience—all with tools as simple as a QR menu or a self-ordering kiosk. In today’s competitive market, where labor shortages and rising expenses challenge restaurant owners, these technologies are no longer optional—they’re essential.

Ramadan is one of the busiest dining seasons in Saudi Arabia, with thousands of customers searching online for the best Iftar and Suhoor experiences. Whether they’re looking for Ramadan meal bundles, seasonal discounts, or quick and easy online orders, having a well-optimized, Ramadan-themed website can help restaurants capture this demand and maximize sales.

The way people experience food in Saudi Arabia is evolving rapidly. From AI-driven personalization to ultra-fast delivery models, restaurants that fail to embrace digital transformation risk being left behind. The future of dining in the Kingdom isn’t just about great food—it’s about innovation.

 

In the fast-paced world of food delivery, efficiency is paramount. With the rise of food delivery management software, restaurants and delivery services are revolutionizing the way they operate. One of the key features of these platforms is real-time tracking, which offers a plethora of benefits for all stakeholders involved.

Build loyalty: authentic interactions, data insights, consistent branding. Online engagement is essential for lasting success.